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The global A320 recall could cause temporary disruption as airlines complete mandatory software and hardware updates triggered by flight-control alerts.
There were approximately 3,000 A320 aircraft in service at the time of the announcement. (Image: Airbus)
The massive safety directive issued by Airbus has forced airlines around the world Pull more than 6,000 A320-family aircraft Out of service for immediate investigation, there is growing concern over possible travel disruptions, including to India. The action follows a recent mid-air incident involving an A320 in which a flight-control computer behaved unexpectedly, leading Airbus to order urgent software and hardware updates across the global fleet. The company says that this improvement is precautionary but mandatory.
The EASA deadline for Indian carriers to complete the reset ends at 5.30am on Sunday (IST), after which aircraft without changes may need to remain grounded.
What is the reason for the global Airbus recall?
The recall stems from a recent incident in which an A320-family aircraft experienced an uncommanded pitch-down movement mid-flight. The European Union Aviation Safety Agency (EASA), which reported the incident, noted that the autopilot remained engaged and the aircraft lost only a small amount of altitude before stabilizing. The flight continued normally, but the incident prompted a thorough investigation of the systems involved.
Airbus conducted a technical analysis and identified the original vulnerability in the plane’s elevator and aileron computer (ELAC), the computer that interprets pilot side-stick inputs and controls the plane’s pitch, or how the nose moves up and down.
The company said that during periods of intense solar activity, solar radiation can corrupt the data going into this ELAC unit, affecting how it commands the aircraft’s rear surfaces. If the data becomes corrupted, the ELAC may send incorrect signals to the elevator, which is the moveable surface on the tail that controls pitch. In rare circumstances, this can lead to uncontrolled movement of the elevators or a momentary, unexpected drop in the aircraft’s nose position.
Based on its investigation, EASA issued an airworthiness directive, instructing airlines to immediately take software or hardware safeguards. This includes installing a serviceable ELAC or reverting to an unaffected software version.
#EASA has issued an emergency airworthiness directive (EAD) for @airbus A320 family. This may unfortunately cause disruption to flight schedules and inconvenience to passengers. As is always the case in aviation, safety is paramount. https://t.co/Kh73onP2ZO– EASA (@EASA) 28 November 2025
Airbus acknowledged that the action would cause operational disruption but said it was necessary to fix it “to ensure the fleet is safe to fly.”
What is actually being repaired?
The core of the solution consists of installing updated or unaffected ELAC units, or reverting to a previous software configuration until a fully protected version is released. Most aircraft will require approximately two hours of downtime, although some may require hardware changes that will take longer. Airbus said it has coordinated with regulators to ensure operators can make updates quickly while maintaining safety standards.
Although the company expects the disruption to each plane to be temporary, the volume of jets involved has forced airlines to reroute planes, adjust rosters and cancel select flights.
What impact is the recall having on Indian Airlines?
According to the Financial Express, IndiGo flies around 370 A320-family jets, Air India has 127 and Air India Express operates around 40. All three have begun implementing mandatory improvements and issued advisories to passengers, warning of changes to schedules in the next few days.
Air India said this directive will temporarily increase turnaround time and delay scheduled operations. In its public advisory, the airline said it would be reorganizing software and hardware across the fleet and urged passengers to check flight statuses before travelling, adding that it regretted any inconvenience caused until the reset was completed.
#importantadviceWe are aware of a directive relating to Airbus’ A320 family aircraft which are currently in service across all airline operators. This will result in software/hardware reconfiguration across a portion of our fleet, causing transitions to take longer and delay our work…
– Air India (@airindia) 28 November 2025
It later issued a detailed statement, saying its engineering teams were working around the clock to complete mandatory testing. “We have already completed the reset on more than 40% of our aircraft that are affected by this, and we are confident of covering the entire fleet within the timelines set by EASA,” the airline said.
“Air India can confirm that this action has not resulted in any cancellations and has not had any major impact on schedule integrity on our network. However, some of our flights may be slightly delayed or rescheduled. Our colleagues on the ground are there to assist passengers.”
Indigo also issued a statement emphasizing that safety comes first. The airline said it was actively completing the mandatory updates “with utmost diligence and caution” and cautioned that there may be minor changes to the schedules of some flights. It said teams were available around the clock to assist passengers with rebooking and updates, and asked customers to check the latest status on their app or website before heading to the airport.
Safety comes first. Always. 💙✈Airbus has issued a technical advisory for the global A320 fleet. We are proactively completing mandatory updates on our aircraft with utmost diligence and care, in compliance with all security protocols. While we work through these precautionary measures…
– Indigo (@IndiGo6E) 28 November 2025
For now, Indian carriers say the disruption is manageable, although the possibility of sporadic delays and equipment swapping remains as hundreds of planes undergo maintenance checks simultaneously.
What is the situation around the world?
Global impact varies across regions. Some operators, such as British Airways, expect minimal disruption, saying only a small number of aircraft are affected and updates can be completed overnight. Others face far greater operational pressures. American Airlines has about 340 A320-family jets that need to be fixed and aims to complete most of the updates by the end of the weekend. Airlines in Colombia, Australia, New Zealand, Mexico and Saudi Arabia have already reported cancellations, with delays of some ten days expected if hardware replacement is required.
UPDATE: Airbus A320 global software issue We are currently experiencing a global software issue affecting the Airbus A320 aircraft. Our A320 fleet is safe to operate, however, as a precaution, we grounded all A320 aircraft this morning.
To allow planes to reach their destinations…
– Air New Zealand (@FlyAirNZ) 28 November 2025
Avianca, which relies heavily on the A320 family, has halted ticket sales to manage the impact of the recall on scheduling. In Europe, Heathrow has reported no major disruption, although Gatwick has alerted passengers about minor schedule adjustments.
Why is recall so important?
The recall is one of the largest in Airbus’s 55-year history and affects more than half of all A320-family aircraft currently in service. The timing—as holiday travel peaks—has increased operational pressures. The breadth of the recall comes shortly after the A320 overtook the Boeing 737 as the most-produced commercial aircraft ever made, meaning disruption to this fleet has an immediate global impact.
What should Indian travelers expect in the next few days?
Passengers flying A320-operated routes may face delays, rescheduled services or aircraft swaps as airlines take planes in and out for maintenance. Indian carriers expect the disruption to be short-lived, but passengers flying in the next 48 to 72 hours should closely monitor flight status updates and be prepared for possible adjustments. Major airlines have customer support teams ready to assist with changes where necessary.
Karishma Jain, Deputy Editor in Chief, News18.com, writes and edits opinion pieces on a wide range of topics including Indian politics and policy, culture and arts, technology and social change. Follow him @kar…read more
Karishma Jain, Deputy Editor in Chief, News18.com, writes and edits opinion pieces on a wide range of topics including Indian politics and policy, culture and arts, technology and social change. Follow him @kar… read more
November 29, 2025, 08:43 IST
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