How to get a new water connection in Bengaluru: Step-by-step guide Bengaluru-News News

Getting a new water connection is an important step for anyone moving into a newly constructed house, apartment or commercial property in Bengaluru. The process is controlled by the Bengaluru Water Supply and Sewerage Board, commonly known as BWSSB. While the application system has largely moved online, many applicants still find the process confusing due to documentation requirements, inspections, and cost calculations.

Here’s a clear guide to how a new water connection works in Bengaluru, what documents you need, how much it costs and how long it usually takes.

Who can apply for new water connection?

Applications for new water connections can be made by property owners whose buildings fall within the BWSSB supply limits. This includes individual homes, apartments, and commercial buildings. Properties must have a valid account and approved building plan.

Illegal or unauthorized constructions are not eligible for regular BWSSB connection. If the property already has a connection in the name of the previous owner, you will have to apply for transfer instead of a new connection.

Step-by-step process to apply

Application for new water connection is made online through BWSSB portal.

First of all, the applicant has to register on the BWSSB website using the mobile number and email ID. After logging in, select the option for new water and sewerage connection and fill the property details like address, ward number and type of usage.

After this upload the necessary documents. Once the application is submitted, BWSSB officials will verify the details and schedule the site inspection. After inspection approval, the applicant will be asked to pay the prescribed fee. Connection is provided after payment confirmation and final approval.

Required Documents

Applicants must have the following documents ready:

Account Certificate or Account Extract

Sale deed or property ownership document

Approved building plan issued by local authority

Latest property tax payment receipt

Occupancy Certificate, if applicable

Identity proof of applicant

All documents should be clear and match the property details entered in the application. Any mismatch may delay approval.

Inspection and Approval Process

After submission, BWSSB appoints a field engineer to inspect the property. The inspection checks whether the building follows the approved plan, whether there is space for a water meter, and whether sewer connectivity is possible.

If discrepancies are found, applicants may be asked to submit clarifications or make changes before approval. Once approved, the application moves to the payment stage.

Expenses and charges involved

The cost of new water connection in Bengaluru depends on several factors, including plot size, building type and usage category.

For residential properties, fees typically include:

Water connection charges based on plot area

sewerage connection fee

meter cost

Road cutting fee, if applicable

security deposit

For an independent house, the total cost usually ranges from Rs 15,000 to Rs 40,000. For apartments and commercial buildings, the cost is higher and is calculated based on the built-up area and number of units.

The exact fee is automatically calculated by the BWSSB system during application and must be paid online.

time limit for receiving connection

If all documents are in order and there are no objections, the process usually takes 15 to 30 working days. Delays may occur due to inspection backlog, document problems or pending road-cutting permission.

Applicants can track the status of their application online using the reference number given at the time of submission.

Water Sources and Supply Reality

BWSSB connections supply Cauvery water where infrastructure exists. In some areas, especially on the outskirts of the city, the supply may be mixed with borewell water or tanker assistance. BWSSB connection does not guarantee round-the-clock water supply, but it does provide a legal and regulated source.

Common Mistakes to Avoid

submitting incomplete documents

Applying without approved building plan

incorrect account details

Considering that borewell water can replace BWSSB approval

Making sure the paperwork is complete before applying saves time and repeated visits.

BWSSB water connection is essential for legal occupancy and long-term water security in Bengaluru. Although there are many steps involved in the process, applying online with proper documents makes it manageable. Planning in advance and understanding the costs can help homeowners avoid delays and unexpected expenses.