Tim Cook, a magician and the art of management business News

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Tim Cook, a magician and the art of management business News


There’s a special kind of courage that corporate history rarely celebrates. The courage of the keeper. Not the fury of a founder, not the conviction of a revolutionary, but the more sober, studious, and equally strange courage of the man who inherits the raging fire and decides, against every tendency of egotism and against the greed of the emptiness of a clean slate, rather than break everything to transform what has already been created with his own vision.

Tim Cook told HT during a visit to India in 2023 that the company’s environmental targets for 2030 are “negotiable”. (File photo/Reuters)

When Timothy Donald Cook came onto the Apple keynote stage in October 2011, a room held its breath in a way that such a high-profile appearance rarely does. He never intended to be a prophet, but he knew these were the biggest shoes he needed to step into. Cook was chief operating officer (COO) before becoming CEO when Jobs became ill in August. Leander Kahn, veteran tech journalist and author of the biography Tim Cook: The Genius Who Took Apple to the Next Level, called Cook “the guy who runs the supply chain.”

In 14 years and counting as CEO, Cook firmly denied any rumors that he might retire soon, and in 28 years at Apple, he had led Apple to a peak market capitalization of $4 trillion in October 2025. This number represents a more than 35-fold projected increase in Apple’s stock price since Cook took over in 2011, with there now being more than 2.5 billion active Apple devices (iPhone, Mac, iPad). Watches, etc.) around the world. It’s a measure of how deeply Apple’s ecosystem is embedded in daily life on a global scale.

To put Cook’s tenure in a broader context – only 8% of S&P 500 CEOs have tenures longer than 20 years, and the average CEO tenure is expected to decline from 6 years in 2013 to just 4.8 years in 2022. By modern standards, this is rare. Jensen Huang of Nvidia (1993–present, 30+ years) and Marc Benioff of Salesforce (1999–present, 25+ years), two equally rare examples of human founders.

Inheritance, and construction of a cathedral

Apple was the most valuable company on Earth in 2011. In a keynote at the Town Hall Auditorium on Apple’s Cupertino campus, Cook unveiled the iPhone 4S, a phone whose marquee feature was called Siri, and this intelligent virtual assistant that spoke to users in a chirping synthetic voice. Although it didn’t always get the questions or answers right, Amazon’s Alexa, Google’s Assistant, and Microsoft’s Cortana offered some of the first glimpses of AI before trying things out.

By then the iPad was two years old. The Mac was continuously ticking. iPod portfolio too. These were Apple’s main product lines at the time. Cook’s calming influence painstakingly increased the product line, increased choice and placed a major emphasis on the service business. We also lost an iconic product along the way – the iPod, which in today’s scheme of things, in many ways would have been a perfect device without the risks of phones.

Soon, everything Apple touched was turning to gold, with hardly a miss. The Apple Watch, released in 2015, has an estimated 12 million units sold in its first year – and 115 million users by the end of 2022. For reference, this is 10 times more than the entire annual production by Rolex. That was not all. It became not only the best-selling smartwatch, but also the best-selling watch of any type in human history. Rolex, Casio and Seiko have all been overtaken by a wearable device that asks you to stand up once an hour and can detect atrial fibrillation in someone who had no idea their heart was misbehaving.

For those critics who called the Apple Watch a solution to a problem and a luxury item in search of a solution, Apple never wavered on the luxury status of certain variants, underlined by a decade-long partnership with Hermès as well as an 18K gold Apple Watch Edition.

This was the beginning of Apple moving away from the mythology of the original Mac, the iPod with the click wheel, as well as the touchscreen revelation with the iPhone and iPad. A courageous apple led by Tim Cook.

Under Cook’s leadership Apple created something that Jobs, despite his visionary intensity, never managed – a recurring revenue engine of breathtaking beauty. Apple Music launched in 2015. Apple TV+ in 2019. Later, Apple Arcade, Apple News+, Apple Fitness+, and iCloud subscriptions embedded themselves into the daily habits (and, of course, wallets) of millions of users around the world. While the world still habitually looks at iPhone and Mac sales numbers every time Apple releases its quarterly earnings data, services have become a significant business within the business.

Apple’s services revenue is projected to increase 13.5% from $96 billion in 2024 to $109 billion in fiscal 2025, up from $20 billion a decade ago. This is perhaps the most underappreciated pivot of corporate architecture in the last two decades. This effectively gave Apple another lever, turning a hardware-first company closer to a platform one.

The bold Apple we began to see emerge years ago under Cook’s leadership continues to make clear statements. Cook first expressed privacy as a fundamental human right in 2015, long before debates about data privacy and security began — and Apple’s devices as well as software platforms haven’t strayed from that path. A significant test came in 2016, when the Federal Bureau of Investigation (FBI) relied on Apple to unlock the San Bernardino shooter’s iPhone 5C, which involved obtaining a court order.

Cook said at the time, “Nobody should have a key that can turn billions of locks. It shouldn’t exist.”

Apple refused to create a custom software to disable the phone’s security features, arguing that it would act as a ‘master key’ putting millions of users at risk. Amid pressure from regulators, including a demand by the UK to withdraw Advanced Data Protection (ADP) on devices sold there, they are holding that line to this day – yet, Apple has not removed ADP from 15 iCloud data categories as well as end-to-end encryption for communications services including iMessage and FaceTime.

In fact, Google’s Android had to comply with Apple’s App Tracking Transparency feature, which a few months later forced apps to ask for a user’s permission before tracking them across other apps. The narrative had changed and consumers demanded it.

Tim Cook, during a visit to India in 2023 (which also marks the company’s 25 years in this market), told HT that the company’s environmental targets for 2030 are “negotiable”. The company aims to become carbon neutral across its entire business, manufacturing, supply chain and product life cycle by 2030. Its own operations, including Apple Stores globally, became carbon neutral in 2020.

“We think climate change is the biggest issue of the century. We want to involve ourselves in solving the part that we can solve, and running our company on renewable energy is a part of that,” Cook told HT.

More on the theme of being brave, Apple in November 2020, in the middle of a pandemic, began the move away from Intel’s processors and introduced its in-house M1 chip — built on an architecture that was so efficient it made the rest of the laptop industry look like it was still trying to boot up a steam engine. Apple has made obsolete the Intel-dependence that had defined its machines for fifteen years, and has made clear intentions to control its own destiny, from silicon to software to screens.

It was a long game, which eventually emerged from the research laboratories of Apple Park. The Apple Silicon project required years of patient investment, vast engineering resources, and organizational discipline. It required exactly those qualities for which Cook had always been valued and at the same time, oddly enough, underestimated. The M series chips still continue to set the ‘performance-per-watt’ benchmark, meaning a balance of performance and battery endurance, which companies like Intel, AMD and Qualcomm are still struggling to match. It is a distant thing to cross.

None of these successes came without complications. Apple’s manufacturing advantage in China created efficiency, but also made it a geopolitical debate. The App Store Tax, a 30% cut from every digital sale on a platform, became the subject of antitrust investigations on three continents and the same question is being asked everywhere – when does a platform become a monopoly?

Added to a long line of bold bets, the immersive headset Vision Pro arrived in 2024 to a reception that reminded the Apple Watch’s debut — partly fascination, partly skepticism. At $3,499 at launch, it was the clearest statement of Apple’s stake since the original iPhone — and also the clearest sign that Cook hadn’t lost his appetite for the audacious.

The question history will ask about Tim Cook is not whether he was Steve Jobs – that was never the question. The real question is whether, having been handed the rarity of a business already at the top with a growing fan base and immense mythology, will he leave it better than he found it. By any honest measure, the answer is a resounding yes.


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